Welcome to our FAQ section, where we address common questions and concerns to provide you with quick and convenient answers.
Our head offices are open Monday to Friday from 8:00am to 5:30pm.
The operating hours of our drivers out on the road are slightly different so we can meet the demands of our customers. We understand your business may operate outside of regular hours and we always do our best to accommodate out-of-hours bookings.
Yes! After we’ve collected your waste materials, our drivers will provide you with all the required legal paperwork free of charge.
Once you’ve been booked in for a collection with Oil Recoveries, we typically advise a waiting period of 8 working days before we arrive to collect your waste materials. However, we are currently in the process of expanding our ever-growing fleet of specialist HGVs and aim to reduce this timeframe to 3 working days over time. On the day of your collection, our driver will call you 1 hour prior to arrival to give you plenty of notice.
We recommend giving us a call on 0845 520 6444 from Monday to Friday or emailing our office team at info@oilrecoveries.co.uk.
Alternatively, you can book a collection on our website or contact us on Facebook, Twitter, Instagram or LinkedIn with any queries!
Our pricing depends on the specific service you require, your location (postcode), and the volume of waste. For an accurate quote, please contact us with details about your needs.
The time scale for our services typically ranges from 1 to 8 days, depending on the specific service you choose and your location. Our goal is to provide timely and efficient waste management solutions.
Yes, the transport charges are already included in the quoted price. We aim to offer transparent pricing that covers all aspects of our services, including transportation.
Absolutely. We ensure that all necessary paperwork is provided for the waste management services we offer. You can trust us to handle the documentation accurately and efficiently.
Yes, we are accredited. Our commitment to high standards and compliance is reflected in our accreditation. You can rely on our services to meet regulatory requirements and industry standards.
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We’ve got you covered. Explore our comprehensive FAQ section to find answers to common queries about our products, services, and policies. If you can’t find what you’re looking for, don’t hesitate to reach out to our dedicated support team for personalized assistance.
Your satisfaction is our priority, and we’re here to ensure you have all the information you need.